To register for the 10 Pack Plus program, click the enrollment button below.

Already enrolled? Click here to access the service portal.

How does it work?

Uplift your depot warranty process with MicroK12's 10 Pack Plus program. Unlike most depot warranties that require you to handle shipping expenses to and from a service center, MicroK12 takes care of those costs for you. With this program, you can manage up to 10 units under a single job number, streamlining the process.

Here's how it works: First, log in to the MicroK12 service portal and submit a job ticket for 4 - 10 devices. Then, pack the devices along with their power supplies into the provided cardboard 10 Pack Plus bulk box. Affix the prepaid shipping label to the box, and you're all set. To complete the process, simply call UPS to arrange the pickup.

This hassle-free process not only saves you time but also contributes to better time management. Additionally, MicroK12's eco-friendly approach ensures that the cardboard 10 Pack Plus bulk boxes are recyclable and can be re-used. Embrace the convenience and sustainability of MicroK12's 10 Pack Plus program.
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STEP 1

Login in to our Service Portal once enrolled in the program and use the 10 Pack Plus option. Enter a minimum of 4 device serial numbers or up to 10 per ticket. Choose "Quick Select" for common repairs or enter your own details. Print your packing slip and free shipping label.
Boxes

STEP 2

Load devices into the MicroK12 Bulk Boxes, This program supports most devices up to 13.3".
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STEP 3

Slide the shipping label into the clear window on the box. FedEx will transport your devices to our NW repair center. Your devices will be shipped back to you once they are repaired.
Mailing Address

3310 York Rd.

Lynnwood, WA 98087


Headquarters Phone

425-778-7337

Toll-Free: 800-658-1000


Service & Repair

425-212-2751

Toll-Free: 800-658-1000

Business Hours

Monday - Friday

8:00 AM - 5:00 PM PST


Saturday - Sunday

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