Repair Services

With faster turnaround times and dedicated technicians, MicroK12’s break-fix service is structured to fit your needs. We go the extra mile to update you during each step of the repair process and provide a variety of options to service your devices.

Customer Portal Access

We strive to make the repair process as efficient as possible

Our job is to work with you, ensuring a streamlined experience. We can use your internal systems and gather data straight from your repair hub. Conversely, choose to use our online portal to submit a ticket and get in contact with a MicroK12 certified technician right away.

Sign Up Here


Repair Service Options

On-Site Repair & Next Day On-Site Repair

We understand that some jobs need to be done right away. Our technicians come to you for service and repair on location, eliminating shipping delays and long waits.

Device Pick Up and Drop Off

Attention to detail is everything. Sometimes, shipping a truckload of devices or on-site repair just isn’t feasible. That’s why we offer the option to pick up your devices and drop them off after we’ve finished repairs. Let us handle all the heavy lifting.

In-House Repair

Adaptability is what sets us apart. Our goal is to leave you happy with your experience, every single time. Leave logistics behind with the option to ship devices to our repair center.


Communication And
Customer Service

Have you ever had to wait months to hear back about the status of a repair job? At MicroK12, we emphasize communication and transparency throughout the repair process. We establish a direct line of communication between you and our service rep. If a question comes up or you want to check on the status of a device, you can reach out anytime.

Get in touch with us through



Service Repair Portal

You can even tweet us at @microk12!




Doc Cams



Faster Turnaround Times

The Classroom Waits For No One

After 40 years in the education business, we understand that better than most.

Every Piece of Technology is Vital for Learning

That's why we make every effort to meet a 4-5 day turnaround. We rapidly diagnose problems, order parts, and make repairs so students can get devices back in their hands.


Manufacturers We Service